The leaders of global health systems are prioritizing efficiency, productivity, and patient engagement as they navigate financial and workforce constraints and growing consumer expectations. A Deloitte survey noted that 70% regard operational efficiency as essential while 90% expect an acceleration in the use of digital technologies. However, concerns related to cybersecurity and talent shortages pose challenges.

The True Cost of Focusing on Cost Instead of Cost-Effectiveness
When payors consider only the cost of the medication and not the cost and risk to the patient, doctor, and healthcare system, the irony is


