Doctors need to ensure their practice is patient-friendly not just in treatment but in all aspects, ranging from staff behavior and accommodation requests to invoicing, administrative duties, and record accuracy. The article lists four suggestions: being sensitive to needs requiring ADA accommodations; providing clear and verifiable invoices; ensuring insurance paperwork is properly handled; and maintaining precise and accurate patient records. These factors significantly impact the patient’s experience and their perception of the quality of care received.
Shenango Professor Showcases Malware Detection Model
Penn State Shenango assistant professor of cybersecurity, Dima Rabadi, showcased a unique malware detection model at the 58th Hawaii International Conference on System Sciences. The
