Healthcare organizations expect patients to answer calls without verification, risking exposure to fraud like caller ID spoofing. Maurie Munro from Transaction Network Services discusses strategies to protect against call fraud, including enhancing call legitimacy, maintaining patient-provider connections, and improving staff experiences to safeguard reputations and foster patient loyalty.
Fake CAPTCHA Scams: Ruining Consumer Trust and Driving Website Abandonment
The rise of fake CAPTCHA scams raises security concerns, as cybercriminals trick users into interacting with fake verification pages to spread malware, stealing sensitive data.
