Healthcare organizations are rapidly adopting AI to enhance patient engagement and improve operational productivity. However, there’s a gap between AI transparency and personalization as perceived by healthcare providers and patients. As per the Twilio’s 2024 State of Nonprofit Digital Engagement Report, 88% of healthcare institutions believe they’re transparent with AI data use, while only 1 in 4 patients agree. Also, only 6% of healthcare nonprofits personalize communications, though two-thirds of patients deem this highly important. To address these, more transparency in data usage and better personalized communication are required.
Senegal vows to appeal 'unfair, unacceptable' ruling stripping it of African football trophy
Senegal says it will appeal the “unfair, unprecedented, and unacceptable decision” to strip it of its Africa Cup of Nations title after a chaotic final
