The healthcare industry will face several challenges by 2025, according to Forrester, including risks from increasing concentration, regulatory changes, and the potential effects of future elections. To combat these, healthcare organizations are expected to prioritize cybersecurity and invest in generative AI technology to improve customer experiences. The firm predicts that half of the top 10 US health insurers will use AI for member advocacy, a third will reduce dependency on prior authorizations, and three more states will legislate on cybersecurity requirements for hospitals.
In 2024, U.S. hit a new record for health care data breaches
Records from the Department of Health and Human Services (HHS) have revealed that around 172 million people, over half of the U.S. population, were affected