Healthcare providers should use real-time feedback systems for improving patient satisfaction levels, according to Mika Mäkitalo, CEO of HappyOrNot. Analyzing patient feedback about wait times, staff professionalism, quality of care and food can help providers better understand areas of patient experience that need improvement. Adopting AI and machine learning in data analysis can help identify trends, sentiment patterns, demographic details and specific problems faced by patients.
International cooperation: PlugX malware deleted from US computers
The FBI and the US Department of Justice have remotely removed the PlugX malware from over 4,200 computers in the US, according to an official
