Healthcare providers should use real-time feedback systems for improving patient satisfaction levels, according to Mika Mäkitalo, CEO of HappyOrNot. Analyzing patient feedback about wait times, staff professionalism, quality of care and food can help providers better understand areas of patient experience that need improvement. Adopting AI and machine learning in data analysis can help identify trends, sentiment patterns, demographic details and specific problems faced by patients.
Startup OMass Secures $310M to Advance Drug for Rare Endocrine Disorder
OMass’s molecule is vying to become an alternative to a Neurocrine Biosciences drug that is currently the only FDA-approved therapy for congenital adrenal hyperplasia. But
