Healthcare providers should use real-time feedback systems for improving patient satisfaction levels, according to Mika Mäkitalo, CEO of HappyOrNot. Analyzing patient feedback about wait times, staff professionalism, quality of care and food can help providers better understand areas of patient experience that need improvement. Adopting AI and machine learning in data analysis can help identify trends, sentiment patterns, demographic details and specific problems faced by patients.
MacOS Malware Poses as Unarchiver App to Steal User Data
Well, cyber friends! You won’t believe what we just uncovered on our daily hunt for all things security-related here at the Bay Area cyberhawks HQ.