Sentara Health has undergone a strategic realignment called One Sentara, aimed at consolidating its provider and payer organizations to streamline customer experiences. Using a clinical access center and other new initiatives, the health system is focusing on customer-centricity and seamless care delivery. The transformation is creating shared services that are simple, personal, and affordable for patients, addressing issues of fragmented interactions and complicated healthcare language.
98% Indian cos fall prey to cyber scammers: Report
Majority of Indian tech companies lost sensitive data in 2023, with 69% reporting most malicious cyber activity in SaaS, according to US-based cybersecurity firm Rubrik.