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Application Modernization: A Catalyst for Fixing Sub-Optimal UX

The Centers for Medicare and Medicaid (CMS) spent $1.6 trillion in 2021, serving 43% of the US population. However, both public and private healthcare insurance carriers use outdated legacy systems, some dating back to the 1960s. Modernization improves user experiences and cybersecurity measures. For insurers, an agile system tailored to individual user needs could improve brand loyalty, customer retention and competitiveness in the market.

Source: devops.com –

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