News and Analysis

San Diego hospitals are pioneering the use of artificial intelligence (AI) in healthcare, automating tasks from billing and diagnostics to patient communication. Uses include drafting physician responses to patients using Microsoft Azure OpenAI Services, automatic transcription of doctor-patient conversations, improving patient access to care through chatbots, and aiding diagnosis with AI-driven algorithms. AI also helps streamline administrative tasks and assist operational staff. However, concerns remain around diversity-related bias, data privacy and security.