With each passing year, contact centers experience more of the benefits of artificial intelligence. This technology — once only a distant idea portrayed with wonder and fear in science fiction — is now a key part of how businesses and customers interact.According to survey data from Call…
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Microsoft Teams To Block Screen Capture During Meetings
Microsoft will launch a “Prevent Screen Capture” feature for Teams in July 2025 to block unauthorized screenshots during meetings, addressing a key vulnerability. The feature