Healthcare organizations can improve patient experience by automating communications solutions to better utilize patient data and overcome staffing challenges. Automated tools such as chatbots, AI, and natural language processing can streamline processes such as prescription requests and appointment scheduling. Additionally, data integration can enhance patient experiences by personalizing interactions. It is crucial that communication automation platforms prioritize patient data security and are user-friendly considering ongoing labor shortages.
Change Healthcare breach affected 100 million Americans, marking a new record
The recent data breach at Change Healthcare is now known to have impacted 100 million Americans, according to new information revealed to the Health and
