Healthcare decision makers are realizing the importance of providing a positive customer experience for patients. In the past, the focus was solely on managing care encounters and reducing costs. However, patients now expect a more convenient and personalized experience. Technology is seen as the solution to meeting these expectations and improving patient satisfaction. Verizon will be showcasing solutions at HIMSS 2018 to address these challenges.

PowerSchool Attackers Extorting Teachers, Security Leaders Respond
Security leaders advise organizations to carefully evaluate ransom payments in response to the PowerSchool attacks targeting teachers. They emphasize the importance of implementing strong cybersecurity