Industry players are warning of privacy gaps in voice technology, particularly when used in the medical industry. In addition to securing servers platforms, considerations must be made regarding unintended audiences for calls and appropriate use of the technology. For example, a message from the radiology department being heard in a home setting would be giving away too much information.

Beyond one-size-fits-all: How ICHRA empowers employees and employers
ICHRA plans, a nascent form of health coverage, are gaining traction, argues an executive of Centene subsidiary Ambetter Health.