Doctors need to ensure their practice is patient-friendly not just in treatment but in all aspects, ranging from staff behavior and accommodation requests to invoicing, administrative duties, and record accuracy. The article lists four suggestions: being sensitive to needs requiring ADA accommodations; providing clear and verifiable invoices; ensuring insurance paperwork is properly handled; and maintaining precise and accurate patient records. These factors significantly impact the patient’s experience and their perception of the quality of care received.
Israeli Firm Paragon Attack WhatsApp With Zero-Click Spyware
WhatsApp disclosed a “zero-click” spyware attack by Israeli firm Paragon, affecting nearly 100 users, including journalists. The spyware, which required no user interaction, compromised encrypted